Your Support Hub is your central location for practical support during your separation, with personalised plans, checklists, tips, educational resources and connection to ethical professionals.
We’ve built it to give you some clarity during a difficult time.
Take the Q&A to receive access to your tailored Support Hub.
We’ve recently updated the way that you can login to your Support Hub – if you’re having any difficulties, we’ve collated some frequently asked questions to help you out:
What’s changing with how I login?
We’re moving to Social Sign-In (SSI), which means you’ll now be able to login using your Google, Microsoft or Facebook accounts, or email. This is more secure, faster, and removes the need to remember another password.
Do I need to create a new account?
No. If you use the same email with Google, Microsoft or Facebook that you used with us, you’ll access your existing account – nothing changes except how you login.
What if I don’t use Google, Microsoft or Facebook?
You can still login using your email – or, contact our team for support. We’re here to help.
Can you walk me through what the new login will look like?
- Go to the Home Page and click “Login” in the top right.
- Click on your referred platform, or alternatively login with email.
- If you choose a social platform, you’ll be prompted to login with your account details.
- If you choose to login via your email, a link will be sent to you from which you can login directly.
